(no subject)

[pearwaldorf]

*facepalm*

I watched the clerk enter my information into a point-of-service web app running inside Internet Explorer. On the second screen, a window with a picture of a palm tree-studded beach appeared, interrupting him. “Damn popups,” he said, clicking the window closed.

Jebus. Now I know Cingular truly is an incompetent company. Spyware, popups, Internet Explorer, of all things? Never mind their creepy practice of gathering ridiculous amounts of information on their customers, despite the fact that the only ones I dealt with were prepaid.

Comments

[thomasngo.livejournal.com]

That's pretty scary. I hope that Cingular catches wind of this and does something to get their Sales Reps up to par so that we don't have the identities of Cingular customers flying about.

[sonatine.livejournal.com]

The problem is, Cingular's stores are in a shall we say... loose-knit network. They may have some control over the company stores, but if a bunch of people who just sell the phones have shit on their computers, Cingular can't really come down on them like the hammer of God like we'd all wish.

And I've dealt with Cingular reps and customer service people of all sorts. They're trained terribly, and most of them don't really give a damn about their jobs (not that I'd blame them). It's just one of the symptoms of a terribly-run company that, if there were any justice in the world, would have tanked a long time ago.

Not that I'm like bitter or anything.

[bubosquared.livejournal.com]

We're having similar problems here at work, and no one seems to care but me. Gah. Windows update months out of date, more spyware than you can shake a stick at, and it got to the point where I installed Netscape amoast just to spite the overpaid IT department. I could do a better job!